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Objective

�@�@Seeking a challenging environment that leverages on my vast logistics experience to further excel in the arena of Supply Chain Management.

�@�@Personal Particular
�@�@
�@�@Name:  Judy Jiang 

�@�@Date of Birth :   05 Jan 1971

�@�@Marital Status :  Married

�@�@Residential Address: Shanghai PuDong

�@�@Mobile contact: 1361234567

�@�@E-mail:     11111@yahoo.com.cn                    

�@�@Professional Profile

�@�@ Analytical problem-solving abilities

�@�@Able to react comfortably and quickly in changing environment

�@�@Fast learning capability and agility under pressure

�@�@Effective leadership and team-building skills

�@�@Solid English communication and interpersonal skills

�@�@Computer literate

�@�@Professional Experience

�@�@2004.5 – 2005.7   ******(China) Ltd. (Shanghai Marketing Organization)

�@�@Position: Supply Chain Manager

�@�@Role & Responsibilities:

�@�@ Inventory  planning and control

�@�@1. Steer the inventory planning and purchasing process to achieve the inventory accuracy, minimize obsolescence, ensure a high level of product availability, and maintain inventory turnover speed

�@�@2. Implement the necessary actions to minimize slow-moving, expired items and inventory shortages in order to maintain a profitable inventory balance

　　 Order processing

�@�@1. Execution of order management process to achieve the planned Customer Perfect Order (CPO) rate, maximize On Time Delivery, and minimize order information discrepancies.

�@�@2. Order trace & tracking system setup for accurate information flow.

�@�@3. Completed the order centralization project / initiatives in Nov 2004.

�@�@4. Special solution from goods package, order follow up to delivery service level for key account or remote customer.

�@�@3rd party logistics provider selection and management

�@�@1. Work with 3rd party logistics providers and custom brokers to improve the inbound and outbound efficiency.

�@�@2. Deliver service level improvement continuously.

�@�@3. Monthly KPI review with 3PL

�@�@4. Completed ChengDu warehouse and transportation outsourcing project / intiatives in Nov 2004.

�@�@ Optimization of transportation, warehousing, and order processing in terms of cost, lead time, and safety to ensure logistics quality and reduce total fulfillment costs.

�@�@ SAP/H2 project SCM model implementation and support to comply with the common processes.

�@�@ Train and develop departmental personnel to provide a consistent level of service in accordance with company policy and ISO 9001 standards

�@�@Conduct Monthly EMT meeting review on all operational matters 

�@�@ Team management of 10 crews

�@�@KPI:   CPO( Customer perfect order):     1st  half of 2004 81.5%     2nd half of 2004 88.9%

�@�@ FFM(Fulfillment cost/net sales):     1st half of 2004 6.4%       2nd half of 2004 6.0%

�@�@2002.1 – 2004.5   ****** (China) Ltd.( Zhanjiang manufacturing plant)

�@�@Position: Customer Service Manager

�@�@Role & Responsibilities:

�@�@Export and Domestic order processing.

�@�@1. Coordinate among Purchasing Department, Warehouse, Production Units, Quality Department, Financial Department, Customs Clearance unit for on time deliveries.

�@�@2. KPI:  SOT(Shipped on time):  2002  96.1%,  2003  96.65%,  2004.6  97.45%

�@�@ Supply Backorder:       2002   1.4%,  2003    1.24%,  2004.6    0.84%

�@�@3. Internal and external communication to ensure proper update and accurate information flow.

�@�@4. Prepare for all Export and Domestic delivery documents.

�@�@5. Improve the process of export documentation, no customer complaint from Apr.2002.

�@�@6. Forwarders communication and management for quality, on time and lowest cost delivery.

�@�@ Organize Customer Service Meeting twice/week.

�@�@Customer Complaints Handling.

�@�@Sales report issuing for the management team.

�@�@Team management of 4 crews.

�@�@Completed a project on export freight cost in 2002, which resulted in a use of a new forwarder for special products export that helps to shorten delivery time at a lower cost.  This resulted in special products export sales return to be increased from 2.1Million USD in 2002 to 3.5MillionUSD in 2003.

�@�@2001.6-2001.12:     Hilti (China) Ltd ( Zhanjiang manufacturing plant)

�@�@Position: Warehouse Manager

�@�@Role & Responsibilities:

�@�@On time goods transferring. 

�@�@Stock accuracy controlling. The level of inventory accuracy was maintained over 99%.  
 
�@�@ Cycle count controlling.

�@�@ First in and First out principle controlling. The accuracy of FIFO was 100%.
 
�@�@ Team management of 7 crews.

�@�@1999.10-2001.5    China North Industries Zhanjiang Corp. 

�@�@Position: Business Representative

�@�@Role & Responsibilities:

�@�@Attending Guangzhou Fair 4 times as the Business Representative.

�@�@Familiar with the procedure of import and Export.

�@�@Familiar with foreign trading.

�@�@1998.1-1999.10    Guangdong SAPOE Enterprise Group Corp. 

�@�@Position: Fax machine department manager

�@�@Role & Responsibilities:

�@�@ Distribution and stock replenishment of fax machines for 18 branches all over China.

�@�@Fax machines spare parts and consuming material stock Management.

�@�@ Customer Complaints Handling.

�@�@ Team management of 11 crews.

�@�@1996.3-1997.12 Beijing Branch of Guangdong SAPOE Enterprise Group Corp.

�@�@Position: Sales stuff, Sales Manager

�@�@Role & Responsibilities:

�@�@ Marketing supervision of Beijing, Tianjin, Hebei and Shanxi of copier, fax machine, duplicator and consuming material. Top seller in Beijing Brach, was promoted to be sales manager after just 6 month’s sales job. 

�@�@ Team management of 10 crews

�@�@1992.11-1996.2 Guangdong SAPOE Enterprise Group Corp       

�@�@Position: English Translator

�@�@Role & Responsibilities:

�@�@Translation of technical materials.

�@�@ Technical documents filing management.

�@�@1990.9-1992.10 Qinhuangdao Audio Video Researching Institute 

�@�@Position: English Translator

�@�@Role & Responsibilities:

�@�@Translation of technical materials.

�@�@Technical documents filing management.

�@�@Education & Training

�@�@1987-1990   Hebei TV University  
                  �@�@�@ Majoring:  English

�@�@1999-2000   South China Science & Engineering University
                 �@�@�@ MBA Course

�@�@2002-2005   Beijing Foreign Studies University
                   �@�@    Majoring: English

�@�@Management�A Communications Skills Training in Hilti

�@�@1. Supply Chain training in Hilti.

�@�@2. “3C” (Customer, Competence, Concentration) training in Hilti.

�@�@3. “Red Thread” training in Hilti

�@�@4. “Large Account Management Process” training in Hilti

�@�@5. “Successful Sales Strategy” training in Hilti

�@�@6. “Logistics Best Practice” training in Hilti

�@�@Other Experience

�@�@Good knowledge of IT application. Microsoft Office suite, Microsoft Project, Microsoft Visio.

�@�@Experience in evaluating Management System to suit operations needs, this includes specifications and selection.

�@�@References

�@�@References are available on request.